Refund policy

Return & Refund Policy

We want you to be happy with every card you receive from Grave Collectibles. Please read our return policy carefully before making a purchase.

Return Window

We accept returns within 30 days of the delivery date. After 30 days, we are unable to offer a return or exchange.

Condition of Items

All listings include clear photos of the actual card(s) you will receive. Because card condition is accurately represented in our photos, we are unable to accept returns based on condition if the card matches what was shown in the listing. If you have questions about a card's condition before purchasing, please contact us at support@gravecollectibles.com and we'll be happy to provide additional photos or details.

To be eligible for a return, items must be returned in the same condition in which they were received — unaltered and in their original packaging where applicable.

Non-Returnable Items

  • Bargain Bin items — All Bargain Bin purchases are final sale and are not eligible for returns or exchanges.
  • Items that have been altered, damaged after delivery, or are missing original packaging.

Return Shipping

Customers are responsible for paying return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within 3 days of delivery at support@gravecollectibles.com with photos of the item and packaging. We will make it right at no cost to you.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-7 business days.

Contact Us

Questions about a return? Reach out at support@gravecollectibles.com and we'll get back to you within 24 hours.