Frequently Asked Questions

Shipping

How fast do you ship?
We typically ship within 1-2 business days of receiving your order. You'll receive a tracking number as soon as your order is on its way.

How do you package cards?
All cards are shipped securely in toploaders or card savers with team bags, bubble mailers, and/or boxes depending on the order size. Graded slabs receive extra padding and protection.

Do you ship internationally?
Currently we ship within the United States. Stay tuned for international shipping updates!

Cards & Condition

How do you grade raw cards?
We grade all raw cards honestly using standard TCG grading guidelines. Condition is always noted in the listing. If you have questions about a specific card's condition, feel free to reach out before purchasing.

Are graded cards authenticated?
Yes — all graded cards in our store are slabbed by professional grading companies including PSA, CGC, and BGS.

Returns & Issues

What if my card arrives damaged?
We pack every order with care, but if something arrives damaged please contact us at support@gravecollectibles.com within 3 days of delivery with photos and we'll make it right.

Do you accept returns?
We handle returns on a case-by-case basis. Please reach out to us and we'll work with you to find a solution.

Contact

How do I get in touch?
Email us at support@gravecollectibles.com or use our Contact page. We typically respond within 24 hours.